Frequently Asked Questions (FAQ)

1. How do I enroll in a course?

You can buy course and exam vouchers on Endolum Shop and submit them in your Endolum Academy dashboard. The course will be accessible instantly after.

2. What payment methods do you accept?

We accept major credit cards (Visa, MasterCard, American Express). For other methods, such as bank transfers, please contact our support team at support@endolum.io.

3. Can I get a refund if I’m not satisfied?

Our refund policy depends on the course and the length of access provided. If you are not satisfied, please contact support within 5 days of purchase to see if you are eligible.

4. How do I access the course materials?

Once enrolled, you’ll see the course in your dashboard. Click on it to access the course content and labs.

5. Do I receive a certificate upon completion?

To get certified a student must successfully complete an Endolum certification. For more information visit certificates

6. How do I contact customer support?

You can reach us via email at support@endolum.io. We aim to respond within 24 hours.

7. Do you offer group discounts or corporate packages?

Yes, we offer special pricing for teams or institutions. Email us at support@endolum.io for more information.

8. Additional Questions?

If you still have questions, feel free to get in touch! We’re here to help.